To make a video call, tap the on-screen icon. It’s no secret that Echo devices are great for making audio calls and sending text messages. The following sections assume that you’ve already installed the Alexa app and paired your smartphone or tablet with the Echo Show. To end the call from the Alexa app, tap the End button. Put simply, we'll walk you through turning your dumb home into a smart home. While the Echo Show 5 and Echo Show 8 are capable devices, the best video calling experience that you're going to get from any smart speaker right now is on the Echo Show 10 (3rd Gen). For instance, you might say, "Alexa, call Jeff Bezos." I received an Echo Show 5 for Christmas to do video calling with my family, and have set the device up with my phone connected to the device with my Amazon account and my phone number, but while testing this and using my wife's phone (through the echo app) to call the echo show (both phones are android devices), the call never gets picked up by the echo device. Select Contacts. Using the power adapter included with your Echo Show 5, plug one end into the power port on the back of the smart screen and the other into a nearby electrical outlet. 30 Questions 30 Questions questions. Important Note: If you’re video-calling for the first time, you’ll be prompted to allow Alexa access to your contacts. The slider is open and I have looked for settings on the device itself and on the app. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Place it on your bedside, but don’t call it a smart alarm clock. Of course, there’s also a button to hang up. You can ask Alexa to answer or ignore the call. Included in the Box. Alternatively, the “Discover Alexa” section gives you quick access to calls, select the “Make a call” tab and place your call. And if you only have the Alexa app on your phone, you can still do video chats using Amazon's voice assistant. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. This isn’t entirely false, but you need to allow a user to Drop In on your Echo and there are options to disable the camera, microphone, or block Drop In. On Alexa-enabled devices, you can even use services like Zoom, Chime and Skype. It’s worth noting that you can only call the people with the app installed or those who have an Echo device. What am I missing? You can use Alexa voice commands to place the call. You can use your Echo Show 5 … Where do you keep your Echo Show 5? Now, you need to tap “Allow Drop In” to toggle on the option. Step 3: Click the call icon under the 'Alexa devices' menu on the contact's information page. Tap on Communications, or the speech bubble at the bottom of your screen. Enter your e-mail below and we'll send you our best tips weekly for the Echo, Google Home, and more. Beyond group chatting, Amazon is also adding Call Captioning to all of its Echo Show devices that can provide "near real-time" closed captioning for one-on-one audio and video calls … You can make group calls on the Echo Show, too. Great. The icon you’re looking for is the chat bubble labeled Communicate, if the same menu also allows you to play music, watch videos, set an alarm, and more. Can we set it up on wi-fi so that she can initiate a video call to us using Alexa? Step 1: Say, "Alexa, video call [contact name]." Future US, Inc. 11 West 42nd Street, 15th Floor, Amazon's entry-level Echo Show 5 is a great smart display with an aggressively low price. Included in the Box. On the screen, there are prompts to connect your Echo Show 5 to WiFi. If you can't see yourself on the screen, make sure the camera shutter on your device isn't closed, or that the camera off icon isn't selected. Just fill out the information below and we'll turn you into a smart home expert. Here is how to video call with the Echo Show: Open the Alexa app on your device. I have an Amazon Show 5 and when I try to drop in it just says video is off. With Show, it’s super-easy to do, plus you get to make and receive the video calls via the smartphone Alexa app. If you're using an Echo Show or the Alexa app to make a video call, you can toggle the video on and off any time during the call. So close! There was a problem. Getting set up. Launch the Alexa app and hit the speech bubble icon to enter the Communication window. However, Unlike other Echo devices, you don’t need an Alexa app on your smartphone to set up the Echo Show. Speakers. Give us your two cents in the comments sections below. 166 166 ratings. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. Unlike video-calling, Drop In connects to other Echo devices in your household or Alexa contacts. The feature works with audio calls across all types of Amazon Echo smart speaker or display, and can also be used to create a video chat between users of Echo Show smart displays with integrated cameras. Hit the Contacts icon in the top right of the screen and choose a person from the list. It’s a nifty way to quick-contact those with Alexa-enabled devices, as it allows for seamless video chats without needing to take extra steps during the call phase. Your email address will not be published. Item quantity. The contact’s phone/Alexa app might not ring at all. If you're wondering how to make a video call using the Echo Show, you've come to the right place. Alexa might ask you to confirm the contact information of the person you're trying to reach before initiating the call. Owners of Echo devices, including the Echo Show and Echo Dot, can now make a group call with a simple verbal command. Making a video call is among the best Alexa skills, so it's worth knowing how to initiate one, especially at times when you can't see certain family and friends in-person. There’s a button that shuts off both the camera and the microphone simultaneously. The Echo Show is basically a cuboid Echo with a touchscreen and camera attached to it. To turn off video on the Show, say “Video off” when the call starts or tap the video icon on the screen. The Echo Show series is a little different from its siblings, it has a touchscreen, which means you can use it not only to watch videos but also video call your family and friends. Please note, if you have enabled features that allow calls to emergency numbers, your child may also be able to place emergency calls. With Amazon Kids, kids can make audio or video calls to approved contacts that have the Alexa app or another Alexa-enabled device. The Echo Show 5is a neat and compact smart-home display with built-in Alexa that's perfectly sized for a bedside table or kitchen countertop. Video either. What features do you like the most? Sale. Ummm….I have the Alexa app on my phone and use it frequently to configure my smart home devices, across a wide range of brands. When you look at the design of the original Amazon Echo and the slightly newer Google Home Mini, you can see just how they heavily influenced the newer styles found on recent Amazon Echo hardware.Google introduced softer fabrics and reduced edges to ensure that its smart home products look way less like a hunk of tech and more like a normal room adornment or soft furnishing. 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