Listening is the manager’s most important leadership skill because it’s really the doorway through which all the things that the manager wants from employees, how they operate, how they perform etc. It’s fair to … /*HCPMO/ Nothing ruins a team more quickly than apathy. “Just as I imagine Lincoln would have been, I was pleased when those challenges arose because it meant that my fellow coaches were as passionate about our team as I was. Coach’s advice is simple and direct: If you wish to be heard, listen. }, ECQ Program Alignment Grid for U.S. Federal Government. So be sure to make improving your listening skills a … “We’re constantly in a customer-supplier relationship, even if we don’t realize it,” says Fulwiler. Effective listening is not something that comes naturally to many people. Building positive relations is an important part of leadership, and listening is a critical part of building good relationships. I'm passionate about listening. The Importance of Listening as a Leader “When you are listening to somebody, completely, attentively, then you are listening not only to the words, but also to the feeling of what is being conveyed, to the whole of it, not part of it.” -Jiddu Krishnamurti We live in a world full of distractions. Effective listening will help you “sell” your technical skills by allowing you to explain and utilize those skills in a way others understand. Listening and Leadership: 10.4018/978-1-61350-207-5.ch017: In this chapter, the authors will focus on three ideas: the connection between the company results and the leader’s listening … Effective listening, according to Fulwiler, is about words, dance, and music – the other person’s words, tonality, and body language. function() { /*goog_report_conversion();*/ Always seek to find the best way rather than insisting on your own way. Don’t Interrupt. The behaviors and tips listed here are offered as tools for use by leaders at all stages of their development. But further, he treated them with respect so that they would continue to offer those opinions.”. Employees who feel respected will perform at their best. Success is more often attained by asking ‘how?’ than by saying ‘no.’, “Listen to those under your supervision. jQuery('body').on('click', ' .program-iteration-current ' + A key element in the art of listening is to not be thinking about what you’re going to say while the other person is talking. They are accountable for the care of their Soldiers and setting examples for them. } Chan School of Public Health, and the former Director of Health and Safety Worldwide at Procter and Gamble. Writing is thinking. LISTENING GAP FILL. Effective listening, therefore, can be a powerful tool in the environmental health and safety field that ensures understanding your colleagues, minimizing miscommunication, and improving your leadership capabilities. Sometimes you have to stop yourself from talking, and invest the time and effort to not just hear, but really listen to what someone is saying to you. This will allow you to tailor your message so that others are more receptive to it. Keep learning. For example, you, as an environmental and health safety professional, might try to convince management that you need a particular – dust control system to eliminate exposure to a hazardous chemical. This type of leadership is more likely to inspire excellence and dedication from your employees than if you only care about their output. Every time _____ news we hear about how important leadership is. .main-carousel-title a { Ways to lead teams or an organization is by listening to your employees than if you care... 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