If you do not have your policy card handy, please call 1-800-468-3466 to report your claim. Get the lowdown on how auto claims work — plus the many ways we strive to make the auto insurance claims process as fast as possible for you, from start to finish. Our promise to always be there for you is backed by our proven financial strength and our passion for serving those who depend on us for insurance protection. Today, Direct General is offered throughout the Southeast. Having this information will help make your claim filing process easier and more accurate. The service, at 1-877-GO-DIRECT, is not available 24 hours, but only open from 8 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 4 p.m. on Saturday. But the good news is that with Shelter's dedicated claims team it couldn't be easier to get everything back in order. Auto Insurance Basics Car Insurance 101 Car Insurance Claims Insurance by State SR-22 Insurance High Risk Insurance Buying Insurance Online Other Resources About The General Our Company Customer Reviews The General 101 History of The General Blog Locations Commercials Careers About the App Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Direct Line general insurance policies are underwritten by U K Insurance Limited. Customer Service Call: 1-877-463-4732 TOLL FREE Press 1 - for Customer Service Press 2 - for a No-Obligation Quote Hours of operation Monday - Friday: 9:00 AM CST - 6:00 PM CST Saturday [Select Stores]: 10:00 AM CST - 4:00 PM CST Direct General Corporation, headquartered in Nashville, TN, is a privately owned financial services holding company whose operating subsidiaries provide personal automobile insurance, term life insurance, premium finance and other consumer products and services through our network of over 420 offices across twelve states. P.O. Box 14294. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. At Shelter, we pride ourselves on our fast and fair claims service. Adair sought to create a company that would provide premier, non-standard auto insurance. direct general is the worst insurance company to have, my truck was in a accident, i had to wait 3 days to talk to an adjuster and i had to called them, their attitude is nasty, their want return your phone calls, i live in south carolina the closest adjuster is in florida, my truck stay in storage for ten days i had to pay for that, i never got my truck fix through them, i paid for it myself. Filing a car insurance claim, and getting it resolved, is easy with Esurance. Fax: 855-864-0530 AIG-Group Benefits. Call In Your Claim Once you are ready, you can report a claim by calling the phone number found on your policy card. Direct General Insurance Claims Office, Dallas 2300 Valley View Lane, Ste 700, Irving Tx 75062 Dallas, Texas United States of America Phone: 866-756-0380 Web: Established in 1991, Direct General Insurance was founded by William Adair. Lexington, KY 40512. Group Life and AD&D Claims: Manage your life or AD&D claim online. Phone: 800-289-2266. We are here for you 24 hours a day, 7 days a week. Auto Insurance Basics Car Insurance 101 Car Insurance Claims Insurance by State SR-22 Insurance High Risk Insurance Buying Insurance Online Other Resources About The General Our Company Customer Reviews The General 101 History of The General Blog Locations Commercials Careers About the App About Direct General Insurance. The company has about 400 sales offices serving customers in 13 states. Direct General’s current CEO, Dan Tarantin claims “Everyone at Direct General is committed and on board with what we call our ‘credo’.” Direct General Auto Insurance strives to meet these professed goals by offering complete vehicle coverage … Direct General Insurance Review & Complaints: Auto & Life Insurance ... At the time of this review, a toll-free claims line is the only option for reporting a new claim. 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